The Johns Hopkins Medicine Epic 2018 Upgrade

The Johns Hopkins Medicine Epic 2018 Upgrade will occur on February 10, 2019. All enhancement requests that have not already been completed will be postponed until at least February 18th, and personal editing of smart phrases and preferences will be locked between February 5th and 10th to allow the upgrade to gather a stable copy of your preferences.

We will have at-the-elbow support from Epic Credentialed Trainers/Epic Super Users for
Epic users at Sibley Memorial Hospital starting at 5am on the day of the upgrade as well as the following days in the Physicians' Lounge and throughout the hospital to ensure a smooth roll- out. If you want help and do not see a trainer or super user nearby, please call the following number depending on your role:

Providers (7AM - 3PM Mondays - Fridays, will be available all day on Sunday, February 10): 202-660-5628
Other users: 202-660-6795

If you have questions/concerns prior to the upgrade, please contact the Sibley Epic Credentialed Trainers using the following emails:

Providers: SMH-ProviderTraining@jhmi.edu
Other users: SMH-EpicTraining@jhmi.edu

We want to provide you with helpful links to resources that will allow you to prepare for the upcoming changes. Please visit the Upgrade Home Page on the Epic Training Portal for a comprehensive listing of the planned changes, as well as power-point and video educational resources for upgrade changes for the Epic applications. You will also find a list of training logins for Epic Playground (PLY) so that you can login to various roles and practice with the upcoming changes.

Finally, we would like to direct you to the Tipsheets on the Epic Training Portal that will be able to provide quick consumable information that can be saved or printed for sharing.


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