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Weekly Progress Notes April 1

April 1, 2020


JHM Coronavirus Resources:

Hospital Epidemiology and Infection Control website 

Internal Resource Portal 




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COVID-19 Updates


6300 Unit Converted to COVID Unit

On Monday, Mar. 30 at 8 p.m., the 6300 unit was converted to a COVID unit. Please note, all staff entering the unit must wear an N95 mask in common areas including the hallways and nurses station. Staff who need to enter should come with their N95 mask from their manager/supervisor. Entry to the unit should be minimal.


N95 Mask Required for Entry into 3400 Unit

A N95 is now required for entry into the 3400 unit. Access and traffic to 3400 should be limited. Please do not use 3400 as a pass through to 3100 (or vice versa). If you need to enter, please come with your N95 or see your department supervisor to obtain a N95 prior to coming to the unit.


Maryland Governor Issues ‘Stay at Home’ Directive

During a news conference on Monday, Maryland Governor Larry Hogan issued a “stay at home” order for Maryland. The directive became effective on Monday, Mar. 30 at 8 p.m.

“No Maryland resident should be leaving their home unless it’s for an essential job or an essential reason such as obtaining food or medicine, seeking urgent medical attention or for other necessary purposes,” Gov. Hogan said.

Additionally, only essential businesses, including the health care sector, are allowed to be open in Maryland. The governor also said no Marylander should travel outside the state unless it’s absolutely necessary. Anyone who returns to Maryland after traveling must self-quarantine for 14 days. He also reiterated that no one should use public transportation unless the person is essential personnel.

It is extremely important that you carry your Suburban badge with you at all times, especially if you travel outside state lines to come to work or use public transportation, to show to authorities if requested.


Personal Preparedness Packs

Many staff members have already received their Johns Hopkins Medicine Personal Preparedness Pack (JHM P3). Distribution continues, and our intent is to provide these packs to all JHM clinical care providers. Subject to availability, the materials in the pack include hand sanitizer, a surgical mask, a face shield, two paper bags, a marker/Sharpie, and a “fanny” pack to contain the items and from which to hang the face shield. Depending on your job, you may use all, some or none of the items in your pack. Download this memo and follow up message for more information on when to wear the various types of PPE.

Please note that JHM is well positioned when it comes to masks and other supplies needed to treat patients with COVID-19, but we must all be good stewards of these critical resources.


New Coronavirus Intranet Page

The new Johns Hopkins Medicine COVID-19 Internal Resource Portal is now live! The portal provides one-stop access to important information and internal resources for faculty and staff, including: the CEPAR and HEIC sites, important contacts, clinical tools, FAQ and internal messages, information from Johns Hopkins University and Johns Hopkins Health System human resources, videos, support services and much more.


Employee COVID-19 Call Center

We are pleased to share a new resource for the JHM community: the Employee COVID-19 Call Center. If you are an employee with questions about symptoms, exposure or possible need for COVID-19 testing, call the JHM COVID-19 Employee Call Center (ECCC) at at 443-287-8500 or 833-546-7546 seven days a week, 24 hours a day.

The call center is staffed by Johns Hopkins nurses, physicians, nursing students and medical students. ECCC representatives can answer questions about symptoms, exposure or the possible need for COVID-19 testing. If testing is recommended, ECCC representatives can order testing, put the order in EPIC and schedule an appointment for Suburban’s drive-through testing site. Download this message to learn more.


mySupport Resources for Frontline Medical Staff

Free resources and tips to help frontline medical staff cope and manage stress from COVID-19 are available through mySupport.

You can also listen to this recorded webinar or read the transcript for tips to help lower your stress in the face of the unknown. If you’re having trouble sleeping, eating or regulating your stress level, support is available 24/7 by calling mySupport at 1-888-482-2733/ TTY 711. Visit (Username: JHHS; Password: JHHS) and Download this flyer for additional support services for JHHS staff members.


Daily Virtual Mindfulness Sessions

Mindfulness meditation can be an excellent resource to manage stress and anxiety during uncertain times. Join Neda Gould, director of the mindfulness program at Johns Hopkins, for 30-minute virtual meditations at 8 a.m., noon and 5 p.m., Monday through Friday. Click here to join a Zoom session and use meeting ID 747 490 420. Read more. 


Expanded Child Care Options

As of Mar. 26, childcare programs will only be permitted to serve essential personnel. Spots are available now for 1,200 school-aged children through a nonprofit program called LOCATE. Specialized services for children with special needs and Spanish language speakers are also available. To register, call LOCATE at 1-877-261-0060 between 7 a.m. and 7 p.m.

In addition, these childcare resources are available:

  • MySupport is a free service for all JHM staff that can help you find childcare and elder care options as well as a variety of support services and resources. Reach mySupport anytime at 443-997-7000 or online (Username: JHHS; Password: JHHS).
  • is a new Johns Hopkins benefit where you can set up regular, ongoing childcare or use them for emergency backup childcare service in your home. Register through the Hopkins portal. Once you have enrolled, call at 855-781-1303 to speak with a care specialist or conduct a self-directed search for care. is currently offering reduced rates on child care service for frontline health care workers. Learn more and please download this handout for the rates for backup care. 


Suburban’s HR department is working with other local organizations to identify additional options and will keep you posted. Please reach out to Charmaine Williams at or x3795 with questions. If you need certification that you are essential personnel to provide to daycare and backup care providers, please reach out to the HR Solution Center at 443-997-5400 or


Annual Compliance Training

Due to increased demands placed on staff members from the COVID-19 pandemic, the timeframe to complete the 2020 Johns Hopkins Health System annual mandatory training courses will be May 1 to July 31. The courses will be auto-assigned to staff. Read more. 


Social Distancing to Flatten the Curve

Whether you’re grocery shopping, rounding on patients or greeting a neighbor, it’s important to practice social distancing to help prevent the spread of the new coronavirus. Watch this video to hear Lisa Maragakis, M.D., M.P.H., senior director of health care epidemiology and infection prevention at Johns Hopkins, discuss the importance of social distancing and what “flattening the curve” means to us in health care.


Suburban Hospital Daily COVID-19 Critical Updates


PPE Resources and Videos


Additional Updates and Resources


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Happy Doctor's Day Message

National Doctor’s Day was Monday, Mar. 30! It is a holiday designed to honor physicians for the work they do for patients, communities and society as a whole. Please see this message of appreciation from Peter M. Hill, MD, JHHS Senior Vice President of Medical Affairs, and his colleagues to physicians at Suburban and across the system. Please watch upcoming issues of ProgressNotes for an announcement about a delayed Doctor’s Day celebration we are planning to host next month.


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Medical Staff Leadership Retreat Cancelled

The 8th Annual JHM Medical Staff Leadership Retreat scheduled for Friday, May 1 has been cancelled.


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CyraCom Interpreter App Available on the Company Portal

The CyraCom Interpreter App is now available for download on the company portal. Visit to begin the download process. Click here for instructions on how to download and install the app. Please reach out to the Help Desk at 301-896-4357 if you require assistance. Download this FAQ for more information on the JHM Qualified Bilingual Staff (QBS) Program, including how you can become a certified interpreter. For more information on the use of interpretation services at Suburban, click here.


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How to Help

We have been experiencing an outpouring of support from our local community, who are looking for ways to provide assistance to our hospital and staff. Visit this website to learn how you can help.


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EveryMind Hotline

To help our community manage the significant impact of COVID-19 on stress levels and anxiety, EveryMind has increased the number of staff and volunteers on each shift of their hotline in order to meet demand.

EveryMind’s free hotline is available 24/7 and is staffed by qualified volunteers: Phone/Text: 301-738-2255 or

The hotline is open to everyone in the community and you do not need to be in crisis to connect with EveryMind. You can also reach out with concerns about someone else.

Please visit EveryMind’s website for resources for managing stress and anxiety:


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Notice on Upcoming CME Activities

In response to COVID-19, JHM has adjusted its approach to CME. All enduring (on demand) activities remain open and available to you through the CME website. For live activities scheduled between now and early May, please check our CME website for updated information on an activity. Click here to subscribe to the CME email list.



Click here for the April 2020 calendar on




Johns Hopkins Medicine Continuing Medical Education Series

Apr 3: Medical Grand Rounds “Promoting Patient-Centered Care and Research Using Patient-Reported Outcomes"—to be streamed online via Zoom at Text CME Code 24658 to 443-541-5052 during the live-streaming activity.

Apr. 3: Informatics Grand Rounds "Integrating Science and Practice - Strengthening Our Behavioral Health Ecosystem”—click here for a direct link to the to Zoom webcast.

May 26 – June 10: Summer Institute in Mental Health Research. To register and learn more, click here.




Epic COVID-19 Information

As of 2:30 p.m. on Friday, Mar. 20, COVID-19 information is automatically added to the end of the AVS in the Ambulatory, ED and Inpatient areas. Download this message to learn more.

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