As noted in this memo from Jacky Schultz, JHM has launched the Extraordinary People, Extraordinary Moments appreciation campaign. This campaign was created to honor the providers, faculty and staff working on the front lines and behind the scenes of the COVID-19 pandemic response. Like the employees featured in the above video, we invite you to share your stories of extraordinary people and extraordinary moments across Johns Hopkins and at Suburban. We look forward to your photos, videos and reflections that highlight important work. Please submit them here. You also can say thank you to a colleague or team for their important work and sacrifice by using the new JHM Appreciation Board. Finally, take the time to read some uplifting stories of our colleagues here and across Johns Hopkins Medicine at hopkinsmedicine.org/coronavirus.
2400 has opened as a Med/Surg COVID unit. All staff entering the unit must wear an N95 mask. The 6300 unit is now closed.
PPE in ED
Everyone in the ED should wear an N95 masks at ALL TIMES, including support staff. Please speak with your supervisor if you need an N95 and remember that conservation is key. You should write your name on your N95 and store it in a brown paper bag issued in your P3 pack when not in use. If you have been issued a Draeger mask, you do NOT need an N95 as well. Also, please ensure that all peripheral doors in the ED remain closed at all times.
As of Apr. 18, face coverings that cover the nose and mouth must be worn in all retail establishments and on public transportation in the state of Maryland per a directive from Governor Hogan. Inside the hospital, everyone—including patients—must wear a mask. There are a variety of masks in use depending on the area where they are being worn. If you use a cloth mask, please wash it every day. Cloth and industrial masks continue to be distributed to various departments. These masks cannot be worn by staff for patient care and are for use only in hallways, the lobby and other public areas. Industrial masks can also be worn by patients.
Due to the widespread prevalence of COVID-19 in the community and risk of community exposure, everyone should assume they have been exposed and self-monitor their symptoms. Please download and use this self-monitoring log. On Thursday, Apr. 23, JHM Occupational Health will be launching the emocha Health self-monitoring remote app for all employees. A text message with instructions will be sent between noon and 1 p.m. on the launch date. Participation is voluntary.
If you are experiencing any symptoms of COVID-19, please call the JHM COVID-19 Employee Call Center (ECCC) at 443-287-8500 or 833-546-7546. The ECCC can schedule testing at Suburban’s drive-through site. Read this memo for how JHM recommends employees and patients stay safe and protected from COVID.
Important Update to the Visitation Policy
As of Monday, Apr. 20, all visitors coming to see patients with suspected or confirmed COVID-19 at Suburban for end-of-life or other circumstances must be approved by the Nursing Supervisor. Approved visitors must check in at the Security desk in the North Lobby, where they will receive a packet of PPE with an N95, gloves and a face shield from our donated stock. Download this handout to review the full policy.
Resiliency and Support Resources
Resilience is key for health care workers In the midst of a pandemic. Listen to this podcast by Albert Wu, co-director of the Resilience In Stressful Events (RISE) program, as he discusses the importance of supporting staff members and shares tips to mitigate anxiety and stress. Our response to disasters follow predictable psychological patterns.
Tune in to one of two upcoming webinars with clinicians from the mySupport onsite clinical team, who will give an overview of mySupport services available and share simple and effective strategies to reduce anxiety and increase resiliency during the COVID-19 pandemic. Register for a webinar scheduled for April 22 or 29, both from 4 p.m. to 5 p.m.
Suburban Structural Heart Disease Team Achieves Milestone
The Johns Hopkins’ Structural Heart Disease Program at Suburban Hospital reached a milestone with the completion of its 100th transcatheter aortic valve replacement (TAVR) procedure on Friday, Apr. 17. Congratulations to the team for this impressive milestone!
Mihail Zilbermint, M.D. Featured in Endocrine News
Mihail Zilbermint, M.D., Chief of Endocrinology, Diabetes and Metabolism at Suburban Hospital was recently featured in Endocrine News in an article about what it’s like to be an Endocrine Hospitalist during the COVID-19 crisis. Click here to read the article.
New Location of Janice’s Espresso Now Open
Janice’s Espresso has reopened and is now located in the Café on the 2nd floor of the hospital! Stop by for a cup of their delicious coffee in a variety of styles and flavors.
They are planning a soft opening and will be offering expanded menu items in the coming weeks, including pastries and other baked items. They are currently open Mondays through Friday from 7 a.m. to 5 p.m. and will announce additional hours soon.
Thank You to Our Community!
The outpouring of support from our community continues as individuals and organizations donate much-needed supplies. Donors have been dropping off supplies at the hospital and staff have been out in the community collecting hand-sewn masks, wipes and more.
Last week, Sara Levitch from Suburban’s Infection Prevention team reached out to the Palisades Eye Surgery Center in Bethesda about our short supply of disinfectant and they generously donated a large supply of hospital-grade disinfectant wipes. After talking to them, she was able to go pick them up only 10 minutes later.
**Please note that we are still in need of medical grade disinfectant wipes for our clinical areas. If your practice or ASC has containers you can spare, please consider donating them to Suburban. We are accepting donations at the McKinley Street side of the hospital on Tuesday and Fridays from 11:00 a.m. to 3:00 p.m.**
Additionally, food donation offers should be directed to the Office of Patient & Family Experience at 301-896-6034. Please contact Kris Hakanson at Khakans1@jhmi.edu with questions.
Thank you to everyone for helping us spread the word through your community listservs and more. We are extremely grateful for this amazing support of Suburban’s COVID-19 response!
Suburban’s Resiliency Center, open 7 days a week from 11 a.m. – 10 p.m., is located on the 4th floor of the South Building down the hall from HR. The center is open to all staff and is a place to take 15-minute breaks from your duties to de-stress and recharge. Healthy refreshments are on hand to nourish the body and sessions are offered throughout the day to nourish the mind and spirit:
Talk Circles (stress management)
Open Art Studio
Music Relaxation Therapy
Spirituality Mindfulness Meditation Sessions (Monday – Friday at noon, 1 p.m. and 4 p.m.)
Brief Individual Sessions Relaxation Lounge
After hours, there will be a relaxation lounge open outside of the suite in interview room #3.
You are also invited to join a 30-minute session with the Healthy at Hopkins team every Wednesday at 10 a.m. and 3 p.m. to ask questions about stress relief techniques, eating healthy and more. Enter access code 705-093-597 or dial in at 312-757-3121 to join.
Finally, visit the JHM Office of Well-being website to access support resources and to learn about upcoming events to keep you healthy and well through these unconventional times. Harpreet Gujral, director of integrative medicine, will host an Ask the Expert session on Thursday, April 23, from noon to 12:30 p.m., to explore the importance of breath and discuss tools and techniques to help you stay grounded and centered. To join online, click here. Participate via phone by dialing 1-872-240-3212 and using access code 239-753-045.
“I wanted to take the time to sincerely thank you for working on the frontlines during this growing COVID-19 pandemic. I have had the honor of working alongside physicians, nurses and staff in the ED as a volunteer and have experienced for myself the dedication of the Suburban staff and the impact you all have on the lives of many.
I know that during this time, more than ever, you all will continue in your dedication to providing the upmost quality care to patients and that you will continue to have a lifelong impact on them as well, not only by improving and guarding their health, but also by simply being there for them during this unprecedented and challenging time.
I have been and will continue to pray for your safety, health, strength, and resilience as you continue to show your care, concern, and passion that make Suburban Hospital such an amazing environment. Know that you truly are heroes, fighting fearlessly on the frontlines of a growing medical crisis. And know that many, such as myself, are rooting for you.”
How can you find balance? Explore the April Newsletter from Suburban’s EAP vendor mySupport for quick tips for balancing your life by respecting your limits and caring for yourself, a guide on how to take a quick pause, and more. Live support is available 24/7 for all employees and their family members. Call mySupport at 1-888-482-2733 / TTY 711 or visit www.resourcesforliving.com (Username: JHHS; Password: JHHS).
Calm and Headspace Apps
All Johns Hopkins staff have free access to the Calm app with guided meditation, bedtime stories, soothing music and relaxation tools. Get it now at calm.com/jhu.
Headspace is offering U.S. health care professionals who work in public health settings free access to Headspace Plus through 2020. You can redeem your subscription using your National Provider Identifier (NPI) and email address. If you do not have an NPI, please complete this form to request access to Headspace. Once your credentials are verified, Headspace will email you with next steps.
Notice on Upcoming CME Activities
In response to COVID-19, JHM has adjusted its approach to CME. All enduring (on demand) activities remain open and available to you through the CME website. For live activities scheduled between now and early May, please check our CME website for updated information on an activity. Click here to subscribe to the CME email list.
Johns Hopkins Medicine Continuing Medical Education Series
Apr. 22: Oncology Translational Research Conference “Targeting CD38, from adenosine homeostasis to NK cell fratricide”—to be streamed online via Zoom. Text CME Code 22756 to 443-541-5052 up to eight hours after the event.